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Mutual Marketplace are the experts in procurement for the credit union industry.

As the industry experts in procurement we provide our members with wide-ranging benefits.

OUR STORY

In 2016, two of Australia’s biggest credit unions identified the need to maximise efficiencies and entitlements by creating a specialist procurement service body. The result – Mutual Marketplace, the authority in procurement for the Australian credit union industry.

WHAT WE DO

Mutual Marketplace is all about getting the best deal for our credit union partners, by:

OPTIMISING SAVINGS

Mutual Marketplace is all about getting the best deal for our credit union partners. We enable members to fully utilise savings available through our buying power and category knowledge.

REDUCING RISK

We enhance regulatory compliance. Our compliance specialists can assist in navigating this increasingly complex issue.

ENHANCING EXPERTISE & BEST PRACTISE

We provide procurement expertise and proven process. Take advantage of our full outsource procurement support services.

CLIENT BENEFITS

Save time & money

Saves you time & money

Access expert knowledge

Access expert knowledge

Minimise Risk

Minimises risk

Improve outcomes

Improved outcomes

Streamlines operations

Streamlines operations & efficiencies

Access to bigger power

Access to bigger buying power, getting you better deals and services

Reduce administration

Reduces administration and paperwork

Increase capacity

Increases capacity

Full end-to-end service

Full end-to-end service

View industry insights

Start saving today

HOW WE DO IT

STATE-OF-THE-ART SYSTEMS

Mutual Marketplace delivers best practice through state-of-the-art systems that encourage transparency and ensure seamless operations, allowing you to access the information you need.
In conjunction with our proactive category management process, we provide exceptional service utilising the following systems:

TechnologyOne

Our source-to-pay system allows an efficient shopping cart experience in procuring and paying for goods and services. It streamlines all segments of the purchasing process, from sourcing suppliers and comparing prices to invoicing and settling accounts payables.

SAP ARIBA

SAP Ariba is a source to contract platform that allows our procurement team to focus on strategic sourcing and deliver more value back to our customers. Our customers are able to fully participate in the procurement activity requests on the platform and track progress.

Coupa Expense Management

We manage customers corporate credits cards through Coupa - an industry leading SaaS expense management system. It provides visibility and control to easily manage expense reports ensuring accuracy, on-time payments and reducing spend leakages

Re-Leased

We utilise Re-Leased to manage our portfolio of properties across our customers. We never miss a critical activity with automatic alerts and activity workflows.  Key users have access to view properties, lease details, access lease documents and reports.

Through the integration of these smart business strategies, you can achieve higher savings and returns, offer better services and financial products to your members, bolstering your cooperative’s financial success.

TESTIMONIALS

When looking for a partner in procurement services, we look for
value for money and reliability of service.

Mutual Marketplace is a delight to deal with. They are very fast, knowledgeable and effective. They helped us secure a very cost-effective price.

Throughout the process, we felt we were in safe hands and did not need to follow them up.

I would be happy to recommend Mutual Marketplace for procurement services.

People's Choice Logo

- David Bacon

Head of Human Resources
People's Choice Credit Union.

CUA’s Corporate Affairs and Community team went out to market in 2017 for enhanced media monitoring services to ensure we’re capturing conversations and coverage across all media channels, not simply the traditional media we’ve kept an eye on in the past.

Mutual Marketplace guided us through the process at every stage from setting up our bid brief and reviewing the applicants to shortlisting and negotiating and finalising a contract.

Mutual Marketplace kept us updated at every step along the way and negotiated a competitive two-year deal for us with a new provider. We are considering reviewing further suppliers in 2018 and will definitely use Mutual Marketplace again because the process worked so well for us.

CUA-logo

- Anne Syvret

Head of Public Affairs, CUA