Property and Leasing Frequently Asked Questions

  • In the broadest sense, we are a shared services company primarily operating in the credit union and mutual sector. From property leasing, to acquiring goods and services, for and on behalf of our Customers, we manage the entire process.

    We are uniquely positioned to deliver benefits back to customers, across industries and sectors, through multiple shared service streams including Procurement, Property, Finance, Legal and Risk.

    We partner with our Customers to gain an understanding of their current business operations, strategic goals and objectives.

    We’re then armed with the information needed to support their location strategies, manage contracts, challenge and reinvent traditional processes, monitor risks, predict future demands, develop reliable alternative sources of supply, and tackle ongoing challenges like uncertain decision-making, repetitive processing and the inefficient use of resources.

  • Mutual Marketplace was created in April 2017 pursuant to a joint venture between Australia’s two largest credit unions, Credit Union Australia Limited and Heritage and People's Choice Limited. Credit Union Australia Limited and Heritage and People's Choice Limited recognised that in a business environment, the procurement function is one of the most critical.

    However, procurement detracted (in time, energy and resources) from the credit unions’ core business of delivering innovative financial products to it's members.

    The solution? Mutual Marketplace, an entity dedicated to offering professional procurement and property lease management services to the mutual banking sector. Since 2017, we have continued to evolve, now providing a full suite of shared services.

    The cost savings and efficiencies Mutual Marketplace has been able to provide to it's founding shareholders has resulted in other businesses partnering with Mutual Marketplace.

  • Our Customers engage Mutual Marketplace to negotiate and enter into new leases.

    Mutual Marketplace then manages the lease while simultaneously subleasing the premises to the respective Customer on substantially the same terms as those contained in the lease.

    There will be no change to the Customers operational relationship with the Landlord or it's representative.

  • Our Customer will use and occupy the premises. As Mutual Marketplace's role is to provide shared services, it is crucial to point out that under no circumstances will Mutual Marketplace ever be in occupation of the premises under the lease.

  • Any new lease documents will need to be addressed to Mutual Marketplace.

    Mutual Marketplace, in conjunction with its Customers, have drafted Special Conditions further to usual lease conditions, which are to be included in any new leases, to deal with the sublease to our Customer and align the lease with our Customers standard leasing requirements.

    Mutual Marketplace execute lease documents upon obtaining the approval of the Customer.

    In summary, the Special Conditions cover:

    • Lessor’s consent for Mutual Marketplace to sublease to the Customer;

    • Further assignment provision “step-in clause”;

    • Change of control in Mutual Marketplace; and

    • Other conditions pursuant to the respective Customer.

  • • We manage over $200 million in spend annually;

    • Our shareholders are Credit Union Australia Limited and Heritage and People's Choice Limited who together have assets of approximately $40 billion; and

    • Our property leasing portfolio consists of over 100 leases across both retail and commercial premises nationwide.

  • Invoices are to be made out and addressed to Mutual Marketplace Pty Ltd.

    To ensure invoices are processed and payment is received in accordance with the terms of the lease, invoices must be received no later than the 20th day of each month.

    Invoices are to be emailed to invoices@mmpl.com.au.

  • Lessee: Mutual Marketplace Pty Ltd.

    ABN: 35 615 297 820.

    Address: Suite 6A, Level 6, 300 George Street, Brisbane, QLD, 4000.

  • If Mutual Marketplace fails to pay rent, the lessor can require the Customer to remedy that breach and assign the lease to the Customer (ending the sublease). The Special Conditions contain Mutual Marketplace's and our Customers' required clauses for this to occur.

  • If you have any questions, please contact Mutual Marketplace on 1300 030 935.