Corporate Social Responsibility

CSR at Mutual Marketplace

CSR Governance

At Mutual Marketplace, we take our corporate social responsibility seriously, and as the leading shared services company supporting the mutual sector, we know all too well that we operate as an extension of member-based institutions. This is why we took the first step in formalising the decisions we make about how we work and travel to help shape our environment and communities positively. As we continue to grow as a business, we will take responsibility and a leading role in decisions and actions that will leave this world a better place.

Fundamental to our position on corporate social responsibility are the four key pillars that underpin our focus and the work completed to positively impact the environment, social justice, education, and modern slavery. For Mutual Marketplace, having a CSR strategy is not just about creating greener opportunities to ensure a sustainable future. We’re taking it a step further with a holistic approach to CSR that will encompass our people, customers, suppliers, and wider supply chains.

Mutual Marketplace recognises the absolute human right to live free, live well, and to live with purpose. Our CSR strategy empowers our employees to live this ethos every day, encourage it in others and deliver it for the communities we support through our work. To enact this, Mutual Marketplace offers individual volunteering opportunities, which align with the CSR strategy, both inside and outside of business hours.

Transparency and accountability are key to Mutual Marketplace’s trusted reputation with its customers. As with our compliance in other areas, such as the Australian Modern Slavery Act 2018, Mutual Marketplace make an ongoing commitment to the good governance of its CSR strategy.

The General Manager is accountable to Mutual Marketplace’s Board of Directors, and each employee is responsible and accountable for the successful implementation of this strategy.

As well as regular communication on the progress of our programs within the four pillars, Mutual Marketplace commit to the following measures, including but not limited to:

- Formation of a CSR committee -

- Quarterly meetings of the CSR committee -

- Monthly updates from the GM to employees -

- Quarterly reporting to the Board on performance -

- An annual review of the strategy -

- Giving programs, partners, and impact presented in our annual report -